Our Story

Blu was born from a desire to provide Western New York with a spa and salon that felt truly relaxing. No worries, no pretension - just a comfortable, tranquil environment where you can be pampered and experience the highest quality salon, aesthetic, and spa treatments.

Whether you are a regular client or it’s your first time visiting us, we hope that you’ll experience the air of warmth, friendliness, and serenity that infuses every service we offer.

We look forward to seeing you at the comfort of Blu.

Blu in the News

At Blu, we’re proud to be recognized as a leading destination for beauty, wellness, and self-care in Western New York.

Explore the latest news and press coverage to see how Blu is redefining modern spa and salon services—blending advanced aesthetic treatments with a warm, welcoming environment designed for total relaxation.

West Seneca spa completes 3,600-square-foot expansion

The seven-figure project on Orchard Park Road added 3,600 square feet to the facility — part of the owners' plans for big market growth...

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Blu Medspa & Salon Completes 3,600 SF Expansion

The significant increase in size has allowed the full service medical spa to incorporate a host of new technologies and services...

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What To Expect

  • Please arrive 15 minutes early for your spa service so you may enjoy the peace and tranquility of our relaxation room prior to your appointment.
  • We provide a robe and sandals for our guests who are experiencing a spa treatment. Most people choose to wear nothing under their robe, but you are welcome to wear what makes you comfortable. Our service providers offer professional draping to ensure your comfort.
  • Our spa and relaxation room are meant for peace and quiet. Please turn off your cell phone and be mindful of other guests to maximize your tranquil spa experience.

Our Team

Cancellation Policy

We highly recommend scheduling your appointment ahead of time to ensure your desired time is available. Please be aware that a credit card number is required to reserve your appointment.

We understand that sometimes extraordinary circumstances are unavoidable, and you may need to change your schedule. We kindly ask that you give us 24 hours’ notice if you cancel your appointment. If 24 hours’ notice is not given, you will be charged 50% of your service fee. Missed appointments or “no shows” are subject to a charge in the amount of the full service.

Cancellations and “no shows” leave gaps in our schedules that cannot be filled without timely notice. This notification courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you as well as others.

Due to scheduling commitments to other clients’ schedules, we may need to reschedule any appointment for which you are more than 10 minutes late.

We hope you understand the need for these policies. If you have any questions, please don’t hesitate to ask.